Summary from listing
ADP is hiring a Director, Client Services (Retirement Services) to lead approximately 40 team members, including four direct reports, across its Retirement Services Key Accounts Service team. The role owns scalable advisor and partner service delivery, service strategy, operational performance, talent development, client experience, and cross-functional innovation. It requires 10+ years of relevant client-services or retirement-services experience, 5+ years of leadership experience, strong analytical and communication skills, and a hybrid work arrangement of three office days and two home days.
