Director, Competitive Intelligence at New Relic

Department: Marketing

Compensation

$180,000 – $225,000/yr

Setup: Remote
Location: Oregon · Atlanta, Georgia · +2
Type: Full-time
Level: not_specified
Posted: Aug 14, 2026

Description

New Relic is seeking a Strategic, Technically Fluent Competitive Intelligence (CI) Director to lead their competitive intelligence program globally. The director will focus on tracking and analyzing the observability, monitoring, and AIOps competitive landscape, transforming this intelligence into actionable strategies to enhance New Relic's positioning, accelerate sales, and inform product and go-to-market plans. This role involves owning and scaling the CI program, building a comprehensive competitive knowledge base, overseeing win-loss analyses, partnering cross-functionally with various teams, delivering executive briefings, monitoring market trends, continuously improving the CI tech stack, and championing competitive readiness company-wide.

Required Skills

Competitive Intelligence
Observability
Monitoring
AIOps
Distributed Tracing
Telemetry/OpenTelemetry
Kubernetes Observability
Market Intelligence Tools
Analytical Rigor

Additional Information

Minimum Education: Bachelor’s degree in computer science, Engineering, or a related technical discipline.
Required Previous Experiences: 8+ years of progressive experience in competitive intelligence with a strong preference for observability, monitoring, AIOps, DevOps, or infrastructure/cloud software.
4+ years in people management experience.
4+ years of experience building and running a CI program and platform at scale across Sales, Marketing, and Product organizations.
Track record of developing battlecards, competitive playbooks, and win/loss programs that measurably move competitive win rates and are used by the field.
Deep understanding of the observability, monitoring, and AIOps competitive landscape.
Strong analytical rigor, fluent in using market intelligence tools to track competitor strategy, funding, and market movement.
Experience designing or deploying AI/agentic workflows for CI or GTM enablement (e.g., AI agents, MCP servers).
Hands-on familiarity with Anthropic, Vertex/Gemini APIs and others.
Experience integrating CI content into CRM and enablement platforms.
Translation Company Name: New Relic

About New Relic

New Relic

observability platform1001-5000

New Relic is an AI-powered observability platform that correlates your telemetry across your entire stack, so you can isolate the root cause and reduce MTTR.

Open roles: 51
New in 30 days: 22

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