Summary from listing
Coloplast is hiring a Director, Consumer Advising & Support to set strategy and deliver operational excellence across consumer advising and consumer support functions. The role leads a large-scale contact center, manages talent and departmental budgets, drives analytics and continuous improvement, oversees escalated consumer issues, and partners with field sales, legal, compliance, and data privacy teams. It requires a bachelor’s degree, at least seven years of progressive leadership experience in customer-facing operations, and the ability to travel up to 20%. The position offers a $150,000–$190,000 compensation range, medical, dental, and vision insurance, and flexible work arrangement options.
