Director Contact Center Site at Lowe's

Lowe’s is hiring a fully remote Contact Center Site Director to lead and direct contact center operations, including strategic planning, third-party vendor oversight, site projects, financial and budget management, staffing, employee development, process governance, and customer service performance. The role requires substantial contact center and large-team management experience, with a bachelor’s degree or equivalent experience, and offers an annual pay range of $133,200 to $222,500.