Description
Bristol Myers Squibb is hiring a Director, Customer Insights & Engagement to lead advanced analytics and market research for the US Immunology business. The role owns end-to-end insights generation, standardized reporting, predictive models, and performance dashboards, partnering with brand, sales, finance, medical, access, AI forecasting, and centers of excellence stakeholders to inform commercial strategy and resource allocation. The position requires at least 8 years of pharmaceutical analytics or market research experience, a bachelor’s degree, strong communication and leadership skills, and familiarity with tools and data sources such as IQVIA and SHS, with preference for advanced degrees and experience applying AI and machine learning.
