Description
The Director of Customer Management represents Compass in the marketplace, builds customer partnerships, drives revenue growth through strategic leasing, and coordinates cross-functional teams across complex deal cycles. The role oversees post-lease handovers, develops account roadmaps, leads Quarterly Business Reviews, aligns offerings with customer needs, and monitors competitive and industry developments. It requires 10+ years of experience in customer management, strategic account leadership, or enterprise sales within technology, real estate, or data center sectors; a bachelor’s degree in a relevant field; proficiency with CRM and organizational mapping tools; and fluent English proficiency.
