Director, Customer Marketing at ConnectWise

ConnectWise is hiring a Director of Customer Marketing to own strategy and execution for customer retention, expansion, adoption, and lifecycle engagement across its installed base. The role builds signal-driven programs using product telemetry, account health, behavioral triggers, and customer data; coordinates Customer Success, Product, Product Marketing, Demand Generation, and Revenue teams; develops customer advocacy and reference programs; and leads a focused customer marketing team. The position requires a bachelor's degree, at least 8 years of relevant experience, and 4+ years of people leadership experience, with onsite, hybrid, or remote work depending on location and 15–25% travel.