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Director, FCSD Data Analytics and Business Intelligence at Ford

Department: Customer Experience

Setup
On-site
Location
Allen Park, Michigan
Level
lead/mgmt
Posted

Description

The role leads the strategic integration of data strategy, business intelligence, reporting, and customer experience analytics into a global team of 30+ professionals, including internal employees and external vendors. It partners with business line leaders to deliver proactive, AI-first insights, establish enterprise KPIs and metric governance, unify dealer and customer data, and migrate legacy reporting into modern cloud-native architectures. The position requires transformational leadership, experience managing large cross-functional teams, and deep knowledge of cloud environments, semantic layers, advanced analytics, and AI agents.

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