Description
OpenLoop Health is hiring a Director of IT Operations to build and lead its IT organization from the ground up. The role reports to the VP of Enterprise Technology and oversees infrastructure reliability, help desk, SOC, asset management, incident response, cloud and multi-cloud optimization, observability, AI/ML operations, security and compliance, disaster recovery, and operational culture. The position requires 8+ years of relevant experience, 5+ years leading technical teams, and expertise in mission-critical SaaS or healthcare platforms, cloud infrastructure, HIPAA compliance, and production reliability.
