Director of Client Success at ClarityPay

Department: Commercial

Compensation

$75,000 – $125,000/yr

Setup: Hybrid
Location: New York, New York
Type: Full-time
Level: lead/mgmt
Posted: Jul 7, 2026

Description

ClarityPay is hiring a Director of Client Success to manage a portfolio of merchant clients, lead onboarding and implementation, drive performance and client satisfaction, analyze customer experience data, coordinate cross-functional support, and ensure compliance and contractual obligations. The role is based in New York City or Atlanta, with remote work considered, and requires at least five years of experience in point-of-sale financing, BNPL, private-label or co-brand credit cards, or partner lending. Compensation is $75,000 to $125,000 plus variable compensation, with medical, dental, vision, and 401(k) benefits.

Required Skills

Data analysis
Client presentations
Executive communication
Microsoft Office
Financial acumen

Additional Information

Required Previous Experiences: 5+ years of experience in point-of-sale financing, BNPL, private-label or co-brand credit cards, or partner lending
Preferred Qualifications: Knowledge of lending and key levers
Ability to work independently
Experience in early-stage environments and product strategy
Ability to travel up to 20%

About ClarityPay

ClarityPay

point-of-sale credit solutions

ClarityPay offers smart credit solutions for big decisions, empowering purchase costs to be spread over time with clear fees and lower payments.

Who they serve

ClarityPay’s point-of-sale credit solutions serve merchants and consumers. ClarityPay provides a financing program for Alternative Airlines’ customers.

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