Description
Two River Technology Group is hiring a Director of Client Success to own post-sale client relationships, retention, account growth, and net revenue retention for an assigned book of business. The role leads client success strategy and playbooks, quarterly business reviews, renewals, account expansion, satisfaction and adoption monitoring, and cross-functional delivery, while managing relationships with executive stakeholders and reporting on key MSP metrics. The position requires at least five years of experience in account management, client success, customer success, business development, or a similar client-facing role, with MSP, SaaS, or technology experience preferred. It is a hybrid role based in Holmdel, New Jersey, with a targeted base salary of $120,000–$125,000 and total on-target earnings of $135,000–$140,000.
