Director of Customer Success at compyl

Compyl is hiring a Director of Customer Success to build and lead its Customer Success function from an early stage. The role owns retention, growth, expansion, onboarding, adoption, renewal, customer segmentation, health scoring, tooling, metrics, strategic accounts, and team hiring, while partnering with Sales, Product, and executive leadership. Candidates should have experience building or scaling Customer Success in B2B SaaS, driving net revenue retention and expansion revenue, and operating in ambiguous startup environments. The position offers a base salary of $170,000 to $200,000, a performance-based bonus, equity, and a remote-first culture.