Koalafi is seeking a Director of Fraud Operations to oversee end-to-end fraud prevention and risk review across merchant and customer portfolios. The role involves leading a team of six Fraud Investigators, managing various fraud review processes, and proactively adopting AI to enhance fraud detection and mitigation strategies. This hands-on leadership position requires strong process improvement, excellent communication, and a collaborative mindset.
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fintech
Businesses offer Koalafi financing to their customers; the company says this can help merchants close more sales, earn customer loyalty, and grow. Koalafi says it is trusted by 28k+ merchant partners and their customers. The careers page describes an established team with a startup spirit.
Who they serve
Koalafi serves merchant partners and their customers.