Director of Programs at Anchor Home

Location: Timonium, Maryland
Type: Full-time
Posted: Feb 19, 2026

Description

Anchor Home, a rapidly expanding human services organization in Baltimore County, Maryland, seeks a Director of Programs. This role involves overseeing daily operations, managing program performance, leading staff development, driving strategic initiatives, engaging stakeholders, and ensuring compliance with regulations. The director will supervise Program Managers and collaborate across departments to achieve the organization's mission.

Required Skills

Program Operations
People Management
Service Excellence
Key program performance metrics
Performance Reviews
Training Programs
Leadership Capabilities
Corrective Action Plans
Performance Improvement Initiatives
COO’s proxy in internal operational matters
Facilitate leadership meetings
Accountability across the leadership team
Emerging Risks
Organizational Growth Initiatives
New Program Launches
Stakeholder Engagement
Relationship Building
Interpersonal Skills
Communication Skills
Conflict Resolution Skills
Analytical Abilities
Organizational Abilities
Problem-Solving Abilities
Regulatory Adherence
Medicaid Waiver Regulations
DDA Regulations
Documentation Completion
Electronic Health Records System
Quality Assurance Efforts
Site Visits, Audits, Quality Reviews
Root Cause Analysis
Preventive Measures Implementation
Follow-Up Tracking
Person-Centered Best Practices

Additional Information

Required Previous Experiences: 6+ years of experience in intellectual and developmental disability (IDD) services
3+ years in a leadership or multi-program management role
Preferred Qualifications: Exceptional interpersonal, communication, and conflict resolution skills
Proven ability to build relationships with families, staff, and external partners
Strong analytical, organizational, and problem-solving abilities