Director of Research Operations at Knit

Knit is hiring a Director of Research Operations to lead its research operations, survey programming, fieldwork, vendor management, and quality assurance functions. The role oversees approximately 10 offshore employees, collaborates with product and sales teams to automate research workflows, and manages function-level people operations and KPIs. The position is based in the United States with New York City preferred, requires travel to New York City approximately once a month, and offers a salary of $160,000–$200,000 USD plus stock options and healthcare benefits.