Description
Snowflake is hiring a Director, Priority Support Engineering EMEA to own paid support offerings end-to-end for a designated region. The role leads the regional Designated Support Engineer team, manages customer and executive relationships, drives attach, expansion, renewal, consumption, retention, and revenue targets, and builds an AI-augmented proactive advisory model. It requires 10+ years of enterprise customer-facing experience, 5+ years leading a multi-layered organization, strong Snowflake and cloud data knowledge, and experience with AI-native customer engagements.
