Description
The role combines 60% program management and enterprise delivery with 40% client services and account management. It leads multi-year enterprise software implementations on the DW platform, governs portfolios, manages scope, budget, schedule, risks, and cross-functional delivery, and serves as the senior escalation point. The client-services component manages strategic C-suite relationships, account plans, growth opportunities, renewals, escalations, and operational account health. The role requires extensive financial-services and senior program-management experience, large-scale enterprise software delivery, B2B client-facing leadership, and strong commercial and analytical skills.
