Director, Relationship Management at Maverick Payments

Maverick Payments is hiring a Director, Relationship Management to lead its Relationship Management function and oversee ISO, agent, and strategic partner satisfaction, retention, engagement, and growth across the acquiring portfolio. The role manages partner lifecycle activities, escalations, portfolio performance, revenue opportunities, segmentation, KPIs, and cross-functional strategy while developing and coaching relationship management teams. It requires a bachelor’s degree and 8–12 years of experience in merchant services, payment processing, fintech, or acquiring, with 5+ years of progressive leadership experience. The position considers in-office or hybrid schedules for candidates near Greater Houston or Los Angeles, California, and offers health, vision, dental, retirement, paid time off, and other benefits.