Description
The Director of Top Client Programs leads the strategy, cultivation, and maximization of Bloomingdale’s top-tier client programs, including Loyallist, Luxe, and Unlocked. The role evaluates client portfolios, selects clients for tier participation, coordinates loyalty and special-events experiences, develops store leadership and clienteling capabilities, and integrates clienteling technology to drive loyalty and incremental business. The position requires a bachelor’s degree, 3–5 years of direct experience, strong communication and interpersonal skills, and the ability to work with all levels of management.
