Summary from listing
The Night Dispatcher Analyst analyzes and dispatches daily workloads for field technicians and contractors, ensuring accurate routing, timely work-order completion, customer appointments, and safe emergency response. The role maintains records in SAP, WebIC, ISU, FIORI, and the Work and Asset Management Business System, coordinates with operations and customer-experience teams, and supports customer service. It is a three-level progression night-shift position with a 3:00 p.m. to 2:00 a.m. schedule Monday through Friday, four days per week, and occasional overtime or travel.
