Description
The Dispatcher supports the Dispatch Coordinator by managing day-to-day scheduling, routing, and dispatching for field technicians and contractor teams handling installations and trouble visits. The role includes appointment and work-order auditing, service-issue dispatching, return-visit tracking, calendar and capacity auditing, backup coverage, and coordination with field operations, contractors, and customer-care teams. Candidates should be familiar with Wyyerd's ticketing and dispatch platforms, field operations workflows, and fiber-optic or telecom installation concepts, and must be willing to work flexible schedules including evenings and Saturdays.
