Dispatch / CSR – Customer Control & Schedule Execution Specialist at Ninja Heating and Air

Ninja Plumbing, Heating & Air is hiring a Dispatch / Customer Service Representative in Lehi, Utah, working Wednesday through Sunday from 10:30 AM to 7:00 PM. The role combines customer communication, lead management, outbound follow-up, appointment booking, ServiceTitan recordkeeping, dispatch board monitoring, schedule control, and real-time support for technicians. The position offers experience-based pay plus performance opportunities and requires strong communication, organization, computer proficiency, and the ability to work evenings and weekends; ServiceTitan experience is strongly preferred.