Summary from listing
The Dispatcher Representative monitors scheduled installations and service calls, coordinates technician work times and routes, dispatches customer-service requests, contacts customers and technicians, resolves service problems, provisions equipment, reconciles work orders and customer accounts, and identifies sales opportunities. The role requires a high school diploma or equivalent, dispatcher or equivalent experience, Windows-based computer proficiency, keyboarding skills, and the ability to prioritize, multitask, and work independently.
