Description
The Dispatch Specialist will serve as the first point of contact for customers through phone, email, and live chat; route service requests to field staff; schedule appointments and coordinate service calls; manage inbound communications; and maintain accurate records. The role requires customer service, communication, problem-solving, computer, and dispatch experience, with ServiceTitan experience preferred. It offers a five-day workweek from 10:00 AM to 7:00 PM, including weekend or rotating weekend coverage, along with paid time off, health, dental, and vision insurance, a 401(k) match, and supplemental insurance options.
