Description
The Document Analyst will maintain accurate and usable documentation for an in-house service, including vendor runbooks, diagrams, inventories, SOPs, work instructions, and technical configurations. The role validates documents against real systems, maintains version control in SharePoint, Confluence, or CMDB, supports knowledge transfer and training, identifies documentation gaps, and coordinates with subject-matter experts. The position requires a bachelor’s degree in a relevant field, a course in data analysis, documentation standards, or technical writing, at least two years of Document Analyst experience, and full onsite work in Cubao.
