Description
The Member Services Representative provides in-person and phone service to YMCA members, guests, and program participants; conducts interviews and tours; sells memberships; builds member relationships; resolves membership concerns; and supports locker-room duties. The role requires at least 16 years of age, customer service or sales experience, basic computer knowledge, independent work with attention to detail, and completion of specified training and background checks. It is an on-site position with a regular 4 a.m.–12 p.m. schedule of one day per week, plus holiday-opener and possible evening or weekend coverage.
