Description
The Housekeeping Manager oversees housekeeping operations across hotel properties, including guestrooms, meeting areas, public areas, back-of-the-house, and pool areas. The role plans and monitors staff workloads, inspects cleanliness and maintenance standards, manages the housekeeping budget and labor costs, supervises Housekeeping Managers and other staff, handles guest-service issues, and reports performance and staffing to the Director of Services. The position requires at least five years of management experience, including three years in housekeeping management, along with knowledge of hotel operations, safety, budgeting, and quality assurance.
