Description
Sofia is hiring a content-moderation professional to evaluate user reports and content on a popular social media platform, including video content on a streaming platform and sensitive or graphic material. The role involves updating content, identifying community-support solutions, making professional decisions within established procedures, resolving user questions, recognizing trends and patterns, and escalating issues outside the agreed guidelines. The position requires fluent Dutch and English, maturity when handling sensitive content, strong communication and empathy, basic computer skills, and problem-solving ability; customer-service experience is preferred but not required. Benefits include relocation support, additional health insurance, six weeks of paid training, weekends off, low tax, bonuses, and team-building events.
