Description
The employer is hiring a Customer Support Agent in Sofia, Bulgaria, to assist Dutch customers with questions, requests, and orders by entering data accurately in support tools, maintaining product and policy knowledge, and providing fast, high-quality service. The role requires native-level Dutch, fluent English at C1 or strong B2, basic computer skills, strong problem-solving and interpersonal abilities, and the ability to manage competing priorities. Customer support experience is preferred, and the position offers a hybrid work model after six months, along with relocation, insurance, career development, bonuses, and other benefits.
