Description
The role is a hotel front-office and guest-services position at Swissôtel Nusantara in Indonesia’s new capital city, Ibu Kota Nusantara. Responsibilities include welcoming and escorting VIP guests, maintaining guest profiles, handling inquiries and complaints, coordinating with hotel departments, overseeing operations, conducting night audits, reviewing billing and revenue controls, and communicating updates to the Rooms Division Manager. The position requires Bahasa Indonesia and English proficiency, at least one year of experience in a similar international-brand role, and familiarity with front office, concierge, night audit, Microsoft programs, and OPERA Cloud. Benefits include meals, a uniform, accommodation, public transportation, an employee benefit card, learning programs, and opportunities for professional development.
