Description
The Duty Manager will oversee hotel operations during assigned shifts at Holiday Inn Riyadh Rose Yard, acting as the management representative when senior management is absent. The role coordinates front office, housekeeping, engineering, security, and food and beverage teams; handles guest inquiries, complaints, VIP and rewards-member service, arrivals and departures, inspections, emergencies, reports, and shift handovers; and ensures compliance with IHG standards, policies, and safety procedures. The position requires hospitality education, 3–5 years of front office or hotel operations experience, knowledge of Opera PMS, and strong leadership, communication, guest relations, problem-solving, and English skills.
