Description
The Front Desk Associate handles guest check-ins and check-outs, verifies identity and payment, assigns rooms, issues keys, sets up guest accounts, processes payments and vouchers, prepares cashier and closing reports, and provides directions and property information. The role also supports team training and employee relations, follows company policies and safety procedures, and requires a high school diploma or GED equivalent, at least one year of related work experience, and at least one year of supervisory experience.
