Description
DIM Brands International is hiring an ECOM Front-End Application Support professional to provide first-line functional support for ECOM application incidents and service requests across France and Italy. The role coordinates resolution with business users and IT counterparts, identifies recurring issues, maintains support documentation, and contributes to the continuity and efficiency of ECOM and DTC operations. Candidates should have application support experience in an ECOM environment, strong customer orientation, problem-solving and communication skills, basic database knowledge, and familiarity with retail technology and project management methodologies. The position is based in Rueil-Malmaison or Grassobbio and requires physical presence at the workplace.
