Description
The E-commerce Coordinator supports online sales and customer satisfaction by responding to customer inquiries through chat, phone, and email; processing reports and invoices; coordinating exchanges and in-home service; detecting potentially fraudulent purchases; and resolving customer issues. The role requires a high school diploma or GED, computer proficiency, strong communication and problem-resolution skills, and availability for irregular hours including weekends and holidays. It is a full-time office-based position without supervisory responsibilities.
