Description
DFI Retail Group is hiring an eCommerce Manager, HK/MO to own the eCommerce P&L and drive revenue, profitability, cost efficiency, and growth for IKEA's digital channels in Hong Kong and Macau. The role leads a cross-functional team, sets sales and growth strategy, steers performance using analytics and customer insights, develops SOPs and operational frameworks, optimises omnichannel customer experiences, and contributes to digital and data transformation. Candidates need at least 8 years of eCommerce experience, including 2 years in senior leadership, with P&L accountability and experience in retail or home furnishing.
