Summary from listing
The Eligibility Supervisor leads and supports a team of Eligibility Case Managers, Lead Eligibility Case Managers, and Human Services Clerks responsible for determining initial and ongoing eligibility for public assistance programs such as SNAP, Medicaid, Long Term Care, Old Age Pension, Aid to the Needy Disabled, and Temporary Assistance to Needy Families. The role oversees case processing, performance, quality assurance, regulatory compliance, staff coaching and training, complex-case subject-matter support, administrative appeals, client escalations, and collaboration with internal and external partners. The position offers an annual hiring range of $65,345-$81,681 and includes medical, dental, vision, and retirement benefits.
