Description
Cresta is hiring an Embedded AI Expert to work with customers in a tactical execution role, configuring and maintaining its self-service product, analyzing contact center conversations, monitoring trends and anomalies, responding to ad hoc analysis requests, and mentoring customer analysts. The role requires 1–5 years of relevant experience, contact center experience is preferred, and familiarity with speech analytics is preferred but not critical. The posted base salary range is $100,000–$140,000 plus bonus and equity.
