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Embedded Customer Outcomes Engineer at Axon

Department: 1570 GSS TAM SW

Setup
Hybrid
Location
Atlanta, Georgia
Type
Full-time
Level
senior
Posted

Description

Axon is hiring an embedded customer-outcomes engineer to own the full lifecycle of customer solutions for strategic public-safety accounts. The role builds and deploys AI agents, workflows, integrations, data pipelines, and other capabilities on Axon’s platform, drives adoption and operational outcomes, troubleshoots onsite, and partners with agency leadership, Product, Engineering, Sales, and Support. It requires approximately 8+ years of customer-facing technical, program management, operational transformation, or complex-deployment experience, with former law enforcement or military experience preferred. The role maintains approximately 3–4 onsite days per week and offers medical, dental, and vision plans plus other benefits.

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