Description
The Emergency Response Coordinator serves as the first point of contact for natural gas and electric emergencies in the utility service territory. The role handles emergency calls, assesses incidents, provides safety guidance, coordinates internal and external response activities, dispatches work requests, maintains incident records, supports emergency preparedness and weather-related response, and ensures compliance with regulatory and company requirements. The position requires knowledge of utility operations, strong communication and decision-making skills, proficiency with Microsoft Office and SAP or similar systems, and availability for evenings, weekends, holidays, and emergency assignments.
