Description
Tunstall is hiring an Emergency Response Call Centre Operator to answer medical and duress alarm calls from clients, dispatch emergency services when required, provide reassurance, follow protocols, and troubleshoot accidental or test alarms. The role is based in the Tauranga office with hybrid work opportunities for some shifts after training, requires a rotating roster including afternoon, night, and weekend shifts, and seeks candidates with customer service experience, strong communication and computer skills, and a First Aid certificate or willingness to obtain one.
