Summary from listing
The End User Computing Analyst provides technical support for KAUST faculty, staff, and departments by diagnosing and resolving hardware, software, peripheral, and end-user computing issues. The role covers desktop and laptop installation and configuration, troubleshooting, asset and license management, service documentation, user training, small technical projects, change control, escalation, mentoring, and on-site support for network and communication equipment. It requires a bachelor’s degree in a relevant field, at least six years of professional end-user support experience, and experience with Windows, macOS, device deployment, directory services, and higher-education or large-enterprise environments.
