Summary from listing
The client is hiring an End User Computing Tier 2 Support Engineer in Rosebank to provide first- and second-line support for internal and external clients, including Apple technology, desktop and laptop hardware and software, Microsoft operating systems, Active Directory, DHCP/DNS, Exchange Online, Office 365, Group Policy, VPN, and RMM tools. The role also involves incident management, documentation, ticket tracking, user guidance, and escalation of unresolved issues. Candidates need a Matric/Grade 12, Apple Certified Associate, MS-900, AZ-900, AZ-104, A+ N+ advantage, server certifications within the last two years, and two years of support engineer experience.
