Description
Koniag IT Systems, LLC is hiring an End-User Services Lead to serve as the senior technical authority for desktop and field support, end-user computing engineering, and technical assistance for a government customer in Washington, DC. The role leads and mentors a team, escalates complex issues, manages incidents and service quality, coordinates field support across distributed locations, and oversees device imaging, Intune-based endpoint management, asset records, and modernization initiatives. Candidates need 6–8 years of enterprise desktop and end-user computing experience, leadership experience, Microsoft Intune and endpoint management expertise, and current Microsoft MD-102, CompTIA A+, and CompTIA Security+ certifications; medical, dental, vision, retirement, paid time off, and other benefits are provided.
