Description
CAI Software is seeking an End User Services Manager to coordinate and technically lead its multi-country End User Services operations. The role combines IT support coordination, Microsoft 365, Azure, Entra ID, identity and access management, endpoint and device administration, ITSM, SaaS platform administration, vendor and licensing management, migrations, and security and compliance activities. The position requires strong Microsoft cloud and identity experience, IT support and team coordination experience, fluent English, and Portuguese fluency.
