Description
The End User Support role provides a single point of contact for NEC employees, delivering onsite and remote technical support for desktop computing, hardware, peripherals, mobile technology, printers, and network access. Responsibilities include troubleshooting, installing and maintaining equipment, documenting issues in the Helpdesk system, maintaining security and best-practice standards, and advising users. The role requires Windows and Microsoft Office experience, hardware knowledge, Active Directory and password-management skills, UK security clearance eligibility, and the ability to work independently and effectively in a team.
