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End User Support Engineer at Aqueduct Technologies

Department: Managed Services

Language
Setup
Hybrid
Location
Quito, Pichincha
Type
Full-time
Level
mid
Posted

Description

Aqueduct Technologies is hiring an End User Support Engineer for its Managed Services team. The role provides complex technical and customer support across desktops, laptops, mobile devices, applications, and collaboration platforms; troubleshoots Microsoft 365 identity, access, and security issues; manages modern endpoint deployments with Microsoft Intune; and contributes to documentation, change control, automation, and process improvement. The position requires an associate or bachelor’s degree in a relevant field and 2–3+ years of end-user or desktop support experience, with preferred certifications in CompTIA, Microsoft 365, and ITIL.

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