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End-User Technology Support Specialist at Point72

Department: TechnologyEducation: education_optional

Compensation

$110,000 – $170,000/yr

Location
San Francisco, California
Type
Full-time
Level
mid
Posted

Description

Point72 is hiring an End-User Technology Support Specialist to lead end-user technology services, provide hands-on support for PCs, laptops, video conferencing, mobile devices, and collaboration tools, troubleshoot complex issues, automate operations, manage technology projects, coordinate vendors, and own the incident lifecycle. The role requires at least five years of client, desktop, or technical support experience, a bachelor’s degree in a technology-related field, investment-industry experience, knowledge of Bloomberg and Neovest, scripting and automation skills, and rotational 24x7 on-call availability. The annual base salary range is $110,000-$170,000 USD, with health care benefits and other employee benefits.

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