Description
Hexnode is seeking a full-time, onsite Endpoint Support Engineer to join their team. The successful candidate will act as the primary point of contact for Level 3 and above technical support, diagnosing and resolving complex technical issues for global partners using their Unified Endpoint Management (UEM) solutions. Responsibilities also include providing technical guidance, escalating critical issues, documenting support interactions, staying updated on UEM trends, and collaborating with engineering and product teams to enhance the client experience.
