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Engagement Agent at EHE Health

Department: Engagement

Compensation

$40,000 – $50,000/yr

Location
New York, New York
Type
Full-time
Level
not_specified
Added to Metaintro

Description

EHE Health is hiring an Engagement Agent to manage outreach to potential patients, build brand value, and serve as a liaison between patients and clinics. The role focuses on patient acquisition, booking comprehensive medical exams, answering phone, email, and iChat inquiries, resolving issues, providing customer service, using consultative sales techniques, meeting departmental KPIs, triaging requests, identifying patient trends, and documenting IT bugs. Candidates should have strong English and writing skills, CRM and Microsoft Office proficiency, excellent communication, and the ability to work in a fast-paced environment. The position offers a $40,000–$50,000 salary, up to $30,000 in annual incentive bonuses, medical, dental, vision, life, and disability insurance, a 401(k) match, professional development, wellness clinic access, and fitness benefits.

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