Description
BioCatch is hiring an Engagement Manager to manage ongoing post-sales relationships with its largest customers, particularly financial institutions in Latin America. The role serves as a strategic advisor and single point of contact for consulting, incidents, escalations, project coordination, customer reviews, and new opportunity identification, while presenting consultative solutions and maintaining executive relationships. The position requires eight years of post-sales consulting experience in cybersecurity, fraud, payments, or technology, a STEM or quantitative bachelor’s degree, strong data quality and project management skills, and fluency in English and Spanish.
